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Shipping Policy

We ship to Australia and New Zealand locations only. Note that the Monten soda products sold on this website are specifically manufactured for these countries and are not compatible with gas cylinders in other territories. Is GST included in the cost of my purchase? Yes. Australian or New Zealand GST is included in the price you pay. When will my order be shipped? Your order will be dispatched within 3-5 business days from the date you place the order. During peak seasons or promotional periods, processing times may vary slightly. My tracking doesn’t seem to be working. Sorry about that! In some cases, the carrier will take 1-2 business days to register the shipment status for your order.
If your tracking number still isn’t updating or working at all, please contact customer support via the details below with your order number. General Shipping Information Once your order has been shipped, you will receive a shipment confirmation email from Aarke with a link to track your order. Please also check your spam folder and contact us via the details below if you have not received the order within 6-10 days. Shipping Costs Standard delivery is free for orders over $100. Express delivery may be available at an extra cost, please check the available options at checkout. Delivery times All stock is shipped from our Sydney warehouse and is typically dispatched within 3-5 business days from the date you place the order. The estimated delivery times will be based on shipping method selected at checkout. Expected delivery times are: Sydney: 1-2 days
Melbourne: 2-3 days
Brisbane: 2-3 days
Perth: 5-7 days New Zealand North Island: 3-6 days
New Zealand South Island: 5-10 days

 

For any questions and notices, please contact us at:

Soda Co Pty Limited trading as Monten Soda (ABN: 14 661 209 767)

Email: hello@montensoda.com.au

Phone: 1300 623 586

2/12 Archimedes St, Darra QLD 4076, Australia

Last updated: 28 November 2023