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Privacy Policy

Privacy Policy

Soda Co Pty Limited trading as Monten Soda (ABN 14 661 209 767) (we, us or our), understands that protecting your personal information is important. This Privacy Policy sets out our commitment to protecting the privacy of personal information provided to us, or otherwise collected by us when providing our webstore (Services) or when otherwise interacting with you. 

The information we collect

Personal information: is information or an opinion, whether true or not and whether recorded in a material form or not, about an individual who is identified or reasonably identifiable.

The types of personal information we may collect about you include:

  • Identity Data including first name, last name, title, and date of birth. 
  • Contact Data including billing address, delivery address, email address and telephone numbers.
  • Financial Data including payment card details (through our third party payment processors: ZIP, AfterPay, PayPal, Google Pay and Apple Pay).
  • Transaction Data including details about payments to you from us and from you to us and other details of products and services you have purchased from us.
  • Technical and Usage Data including statistics on page views and sessions, search queries and/or browsing behaviour, information about your access and use of our website, including through the use of Internet cookies, your communications with our website.
  • Profile Data including purchases or orders you have made with us, support requests you have made, content you post, send receive and share through our platform, information you have shared with our social media platforms, your interests, preferences, feedback and survey responses.  
  • Interaction Data including information you provide to us when you participate in any interactive features of our Services, including surveys, contests, promotions, activities or events.  
  • Marketing and Communications Data including your preferences in receiving marketing from us and our third parties and your communication preferences.
  • Unless otherwise permitted by law, we will not collect sensitive information about you without first obtaining your consent. 

How we collect personal information

We collect personal information in a variety of ways, including:

  • Directly: We collect personal information which you directly provide to us, including through the ‘contact us’ form on our website or when you request our assistance via email, or over the telephone.
  • Indirectly: We may collect personal information which you indirectly provide to us while interacting with us, such as when you use our website, in emails, over the telephone and in your online enquiries.
  • From third parties: We collect personal information from third parties, such as details of your use of our website from our analytics and cookie providers and marketing providers. See the “Cookies” section below for more detail on the use of cookies.

Why we collect, hold, use and disclose personal information

We have set out below, in a table format, a description of the purposes for which we plan to collect, hold, use and disclose your personal information.

 

Purpose of use / disclosure

Type of Personal Information

To enable you to access and use our software, including to provide you with a login.
  • Identity Data
  • Contact Data

To assess whether to take you on as a new client, including to perform anti-money laundering, anti-terrorism, sanction screening, fraud and other background checks on you.
  • Identity Data
  • Contact Data

To provide our Services to you, including to dispatch and deliver our products to you.
  • Identity Data
  • Contact Data

To contact and communicate with you about our Services including in response to any support requests you lodge with us or other enquiries you make with us.
  • Identity Data
  • Contact Data
  • Profile Data

To contact and communicate with you about any enquiries you make with us via our website.
  • Identity Data
  • Contact Data

For internal record keeping, administrative, invoicing and billing purposes.
  • Identity Data
  • Contact Data
  • Financial Data
  • Transaction Data

For analytics, market research and business development, including to operate and improve our Services, associated applications and associated social media platforms.
  • Profile Data
  • Technical and usage Data

For advertising and marketing, including to send you promotional information about our events and experiences and information that we consider may be of interest to you.
  • Identity Data
  • Contact Data
  • Technical and usage Data
  • Profile Data
  • Marketing and communications Data

To run promotions, competitions and/or offer additional benefits to you.
  • Identity Data
  • Contact Data
  • Profile Data
  • Interaction Data
  • Marketing and communications Data

If you have applied for employment with us; to consider your employment application.
  • Identity Data
  • Contact Data
  • Professional Data

To comply with our legal obligations or if otherwise required or authorised by law.